Serving all 54 African nations
Programme

Upcoming Member Events & Summits

Flagship summits, conferences and member events that connect CX leaders across the continent.

Overview

What this programme offers members

ACXO convenes the continent's CX community through flagship summits, regional conferences, roundtables and webinars. These gatherings are where standards are debated, research is shared, partnerships form and the profession moves forward together.

What's included

  • Annual continental CX summit
  • Regional conferences & roundtables
  • Member networking events
  • Expert webinars & masterclasses
  • Speaker & partner opportunities
  • Post-event resources
The cost of going without

Miss the room where the profession gathers and you miss the relationships, ideas and early signals that keep your organisation ahead.

How to Join

Your membership journey

01

Apply

Choose your membership category and submit a short application. Individuals, organisations and institutions are all welcome.

02

Review

Our membership team reviews your application and confirms the category, benefits and any accreditation requirements.

03

Onboard

Once confirmed, you're welcomed into the Council, listed in the member directory and given access to standards, research and events.

04

Grow

Engage with programmes, certification, community and benchmarking to continuously advance your CX capability and recognition.

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Ready to help shape the future of customer experience in Africa?

Join a growing continental community of organisations and professionals raising the standard of CX — one member, one benchmark, one Africa.